What "AI" usually means, and what we mean.
What most vendors call AI
- A chatbot bolted onto an old system.
- A dashboard you still have to read and act on.
- One tool that talks to nothing else.
- Built for retail or warehouses, adapted for food.
What Nerio means by it
- Assistants that do the job: take the order, answer the lead, send the reminder.
- One spine, so each assistant knows what the others did.
- Built for food and supply distributors from day one.
- A person in the loop whenever it's unsure.
The crew.
Each assistant owns one job and one number it's judged on.
Order desk Texts and WhatsApp become confirmed orders. Judged on: orders placed with zero typing. Learn more
Accounts Leads answered in a minute, quiet customers reactivated, new accounts booked. Judged on: leads answered in under a minute. Learn more
Buyer Rolling out Weekly forecast per customer and item, buy list, par levels. Judged on: fill rate. Learn more
Billing & collections Rolling out Invoices from orders, text reminders, aging, supplier invoices read. Judged on: days to get paid. Learn more
Dispatch Rolling out Route sheets, driver view, proof of delivery, credits. Judged on: on-time deliveries. Learn more
Margin Rolling out Margin by customer, item and rep, price drift, the Monday brief. Judged on: margin points found. Learn more
A week with Nerio.
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Monday, 6 AM.
The margin brief lands on your phone. The buy list is ready.
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Every morning.
Orders come in by text, WhatsApp and portal while the office is still closed. Packing slips print for the day.
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Every hour.
Inquiries and missed calls answered in a minute. Quiet accounts get a text.
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Delivery days.
Routes from the orders. Proof of delivery at every door.
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Fridays.
Reminders go out on what's due. Credits are already in billing.
Built to be trusted.
A message can't change a price.
Prices, discounts and addresses are staff-only.
An unknown number can't place an order.
Customers are matched by phone before anything is created.
Anything unclear waits for a person.
The review queue is one screen.
Texts go only to customers who opted in.
With quiet hours and a cap per customer per day.
You own the data.
Export it any time.
Meet the crew on your own price list.
See what six assistants do with one week of your orders.